Terms of service

Terms of Service

Welcome to Stride Lab Shop. These Terms of Service (“Terms”) govern your use of our website and any purchases made through our store. By visiting our site or purchasing from us, you agree to be bound by these Terms, along with any policies referenced on this site, including our Privacy Policy, Return Policy, Shipping Policy, and any other posted store policies.

If you do not agree to these Terms, please do not use our website or services.

1. Use of Our Website

By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you are using this site with the supervision and consent of a parent or legal guardian.

You agree not to use our website or products for any unlawful, unauthorized, or prohibited purpose. You may not use our site in a way that violates any applicable laws, infringes on the rights of others, or interferes with the operation or security of the website.

We reserve the right to refuse service, suspend access, or terminate accounts or orders if we believe a user has violated these Terms or used the site in an improper or harmful manner.

2. General Conditions

We reserve the right to refuse service to anyone, at any time, for any lawful reason.

You understand that, except for payment information, content you submit through the website may be transferred over various networks and may be adapted to technical requirements of connecting devices or systems. Payment information is processed securely through authorized payment providers.

Section headings in these Terms are included for convenience only and do not affect interpretation.

3. Website Information and Accuracy

We strive to ensure that all information on our website is accurate, complete, and current. However, we do not guarantee that all content, product descriptions, pricing, images, availability information, shipping estimates, or other materials on the site will always be accurate, complete, reliable, or up to date.

Information on this website is provided for general informational purposes only and should not be relied upon as the sole basis for making purchasing decisions. We reserve the right to correct, update, or remove website content at any time without prior notice.

4. Product Availability, Pricing, and Changes

All prices, product descriptions, promotions, availability, and services are subject to change without notice.

We reserve the right to modify, suspend, discontinue, or limit the sale of any product or service at any time. Certain products may be available only online, may be offered in limited quantities, or may be subject to specific return restrictions as described in our store policies.

We make reasonable efforts to display product colors, images, and details as accurately as possible. However, we cannot guarantee that your device or monitor will display colors or product details exactly as they appear in real life.

5. Orders, Billing, and Account Information

We reserve the right to refuse, limit, or cancel any order at our sole discretion. This may include limits on quantities purchased per person, household, address, payment method, or order.

We may also refuse or cancel orders that appear to be placed by dealers, resellers, distributors, or customers engaged in fraudulent, abusive, or unauthorized activity.

If we make a change to or cancel an order, we may attempt to notify you using the email address, billing address, or phone number provided at checkout.

You agree to provide current, complete, and accurate billing, shipping, and account information for all purchases made through our store. You also agree to promptly update your information so we can complete your order and contact you if needed.

6. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are subject to our posted Return Policy. By placing an order through our store, you acknowledge and agree to those terms.

7. Optional Tools and Third-Party Services

We may provide access to third-party tools, integrations, payment providers, apps, or services that we do not control or monitor directly. These services are provided on an “as is” and “as available” basis, without warranties or guarantees of any kind.

Your use of third-party tools or services is at your own risk and may also be subject to the terms and policies of the relevant third party.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Stride Lab Shop. We are not responsible for the content, policies, practices, or accuracy of any third-party sites.

We encourage you to review the terms, privacy policies, and other policies of any third-party site before engaging in any transaction or sharing any information.

9. Comments, Reviews, and User Submissions

If you submit reviews, comments, suggestions, ideas, feedback, or other content to us, whether online, by email, or otherwise, you agree that we may use, reproduce, edit, publish, distribute, and display that content in connection with our business, without obligation to maintain it in confidence, compensate you, or respond.

You agree that any content you submit will not violate any third-party rights, including copyright, trademark, privacy, or other personal or proprietary rights. You also agree not to submit unlawful, abusive, defamatory, misleading, obscene, or harmful material, or any content containing malware or malicious code.

We reserve the right, but are not obligated, to remove or edit any user-submitted content that we believe violates these Terms or is otherwise objectionable.

10. Personal Information

Your submission of personal information through our website is governed by our Privacy Policy. By using our store, you acknowledge that you have reviewed or had the opportunity to review that policy.

11. Errors, Inaccuracies, and Omissions

From time to time, our website or services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.

We reserve the right to correct any such errors, inaccuracies, or omissions, and to update information or cancel orders if any information on the site is inaccurate, at any time and without prior notice, including after an order has been submitted.

12. Prohibited Uses

You may not use the website or its content:

for any unlawful purpose
to violate any applicable laws or regulations
to infringe upon our intellectual property rights or the rights of others
to harass, abuse, intimidate, defame, or discriminate against others
to submit false or misleading information
to upload viruses, malware, or malicious code
to collect or track the personal information of others
to spam, phish, scrape, crawl, or interfere with the security or operation of the website
to attempt unauthorized access to the site, accounts, servers, or networks

We reserve the right to terminate or restrict your use of the site for violating any of these prohibited uses.

13. Disclaimer of Warranties

To the fullest extent permitted by law, our website, services, and all products and content made available through the site are provided on an “as is” and “as available” basis, unless otherwise expressly stated in writing.

We do not guarantee that your use of the site will be uninterrupted, timely, secure, or error-free, or that the results obtained from the use of the site will be accurate or reliable.

Except as expressly stated by us or required by applicable law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

14. Limitation of Liability

To the fullest extent permitted by law, Stride Lab Shop, its owners, affiliates, officers, employees, agents, contractors, service providers, and licensors shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the website, your inability to use the website, or your purchase or use of any product or service obtained through the website.

This includes, without limitation, damages for lost profits, lost revenue, lost savings, loss of data, replacement costs, business interruption, or similar losses, whether based in contract, tort, negligence, strict liability, or otherwise.

In jurisdictions that do not allow the exclusion or limitation of certain damages, our liability shall be limited to the maximum extent permitted by applicable law.

15. Indemnification

You agree to indemnify, defend, and hold harmless Stride Lab Shop and its affiliates, officers, employees, agents, contractors, licensors, service providers, and suppliers from and against any claim, demand, liability, loss, damage, cost, or expense, including reasonable attorneys’ fees, arising out of or related to your breach of these Terms, your violation of any law, or your violation of the rights of any third party.

16. Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms. The remaining provisions shall remain in full force and effect.

17. Termination

These Terms remain effective unless and until terminated by either you or us.

You may stop using our website at any time. We may terminate or suspend your access to the website or services at any time, without notice, if we believe you have violated these Terms or engaged in conduct that may harm our business, customers, or website operations.

Any obligations or liabilities incurred before termination shall survive termination where applicable.

18. Entire Agreement

These Terms, together with any policies or operating rules posted on this website, constitute the entire agreement between you and Stride Lab Shop regarding your use of the site and supersede any prior or contemporaneous agreements, communications, or proposals.

19. Governing Law

These Terms and any separate agreements through which we provide services shall be governed by and construed in accordance with the laws of the State of New York, without regard to conflict of law principles.

Any dispute arising out of or relating to these Terms, the website, or any purchase made through the site shall be resolved in the state or federal courts located in New York, and you consent to the exclusive jurisdiction and venue of those courts.

20. Changes to These Terms

We reserve the right to update, modify, or replace any part of these Terms at any time by posting changes on this page.

It is your responsibility to review this page periodically. Your continued use of the website following the posting of any changes constitutes your acceptance of those revised Terms.